Privacy Policy

At Rubber Shop (“we,” “us,” or “our”), we value your trust and are committed to protecting your privacy while providing premium storage solutions for your home or office. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rubberarea.com or make a purchase from us.

1. Information We Collect

We collect information to provide better services to all our customers. The types of information we gather include:

Personal Information You Provide

• Contact Details: Name, email address, phone number, shipping/billing address
• Payment Information: Credit/debit card details (processed securely through our PCI-compliant gateway), PayPal email
• Account Information: Username, password (hashed), purchase history, preferences
• Communications: Records of customer service inquiries, feedback, or survey responses

Automatically Collected Information

• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent
• Location Data: General geographic location (country/region) for shipping and tax purposes
• Cookies & Tracking: See Section 6 for detailed information

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders for our storage products (closet organizers, shelving units, lockers, etc.)
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send order confirmations, shipping notifications, and account-related messages
• Prevent fraud and enhance security (especially for high-value storage solutions)
• Comply with legal obligations and enforce our policies
• With consent, send marketing communications about new storage products or promotions

3. Sharing & Disclosure of Information

We may share information in the following circumstances:

• Service Providers: Trusted third parties who assist with payment processing (Visa, MasterCard, PayPal), shipping carriers, IT services, and marketing
• Legal Compliance: When required by law or to protect our rights (e.g., fraud prevention)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Aggregated Data: Non-identifiable data for analytics or marketing purposes

We never sell your personal information to third parties.

4. Data Storage & Security

Your security is our priority, just like the security our storage products provide for your belongings:

• All data is stored on secure servers with limited access
• Payment information is encrypted using 256-bit SSL technology
• We implement regular security audits and fraud monitoring systems
• We retain personal data only as long as necessary for business or legal purposes

While we implement robust security measures, no system is 100% secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access & Correction: Review and update your account information
• Deletion: Request deletion of personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a machine-readable format
• Restriction: Limit how we use your information

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing requests.

6. Cookies & Tracking Technologies

Like most e-commerce websites, we use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze site traffic and shopping behavior
• Deliver targeted ads for our storage solutions (through services like Google Ads)
• Improve website functionality and your shopping experience

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we ship globally (excluding some Asian regions and remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our storage solutions are designed for adults. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete it.

9. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when revisions were made. Continued use of our services constitutes acceptance of the updated policy.